TCCPD Quality Assurance Survey

The following questions are designed to help the TCC Police Department understand your impression of the service you recently received. Additional feedback in the form of comments is appreciated.

Date Date / MM / DD YYYY
Name Name First Last
Case Number (If applicable)
Who was your experience with?

Who was your experience with? Police Officer/Public Safety Officer Employee Dispatcher Other
What was the officer/employee's name?

On a scale of 1 to 5 with 1 being the lowest and 5 being the highest level of satisfaction, please rate your service experience during your recent interaction with TCCPD.
	1	2	3	4	5
I feel safe while on the TCC campus.	I feel safe while on the TCC campus.1	I feel safe while on the TCC campus.2	I feel safe while on the TCC campus.3	I feel safe while on the TCC campus.4	I feel safe while on the TCC campus.5
The officer/employee provided me with the information and assistance I requested.	The officer/employee provided me with the information and assistance I requested.1	The officer/employee provided me with the information and assistance I requested.2	The officer/employee provided me with the information and assistance I requested.3	The officer/employee provided me with the information and assistance I requested.4	The officer/employee provided me with the information and assistance I requested.5
I feel that TCCPD is accessible and committed.	I feel that TCCPD is accessible and committed.1	I feel that TCCPD is accessible and committed.2	I feel that TCCPD is accessible and committed.3	I feel that TCCPD is accessible and committed.4	I feel that TCCPD is accessible and committed.5
I had a positive experience with TCCPD.	I had a positive experience with TCCPD.1	I had a positive experience with TCCPD.2	I had a positive experience with TCCPD.3	I had a positive experience with TCCPD.4	I had a positive experience with TCCPD.5
The officer arrived within a reasonable time after I placed a call requesting service.	The officer arrived within a reasonable time after I placed a call requesting service.1	The officer arrived within a reasonable time after I placed a call requesting service.2	The officer arrived within a reasonable time after I placed a call requesting service.3	The officer arrived within a reasonable time after I placed a call requesting service.4	The officer arrived within a reasonable time after I placed a call requesting service.5
The officer/employee introduced himself/herself to me in a friendly and respectful manner.	The officer/employee introduced himself/herself to me in a friendly and respectful manner.1	The officer/employee introduced himself/herself to me in a friendly and respectful manner.2	The officer/employee introduced himself/herself to me in a friendly and respectful manner.3	The officer/employee introduced himself/herself to me in a friendly and respectful manner.4	The officer/employee introduced himself/herself to me in a friendly and respectful manner.5

Please explain your answers or add any comments you may have about your experience.